Under general supervision, this role is responsible for providing oversight and support to the members of the Outcome Team, made up of approximately 13 employees of Friends of Oakland Animal Services (FOAS) who work at Oakland Animal Services (OAS), including the Foster, Adoption, Transfer and Behavior Coordinators, who focus on animal lifesaving and reducing length of stay. This is a new position at OAS.
The Outcome Team Manager will work directly for the OAS Director or designee, focusing on three primary areas: (1) providing supervision and support to Outcome Team staff; (2) serving as a liaison to FOAS administrative staff; and (3) providing guidance and leadership to help grow and strengthen lifesaving programs to help people keep their pets and save shelter animals.
The ideal candidate will be passionate about working in an under resourced municipal shelter and helping hard-to-place shelter animals. They will have significant familiarity with model programs for engaging the community to support animal lifesaving. They will have excellent emotional intelligence and experience building successful teams. They will be highly organized, flexible and able to work well in a fast-paced team environment.
In recent years, OAS has introduced equity focused shelter-intake and community-serving programs, such as providing access to veterinary care, to help keep animals with their families. Through support from Friends of Oakland Animal Services, OAS has created an Outcome Team, made up of the Foster, Adoption, Transfer and Behavior Coordinators, to focus on placing animals and reducing length of stay. Through the introduction of these programs, OAS now has robust community, foster and adoption programs, leading to a live release rate over 93%.
More information, including compensation and qualifications, can be found linked here and detailed below.
FOAS Outcome Team Manager Job Desc_2025